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Negotiation and Influencing People

Description

The aim of this module is to provide the learner with a fundamental grasp of the pivotal role that negotiation and influence play in the highly competitive landscape of the business environment.

This module will cover:
  • Defining the principle and significance of negotiation and influence.
  • Introducing the process of understanding your prospects and identifying potential opportunities.
  • Exploring the essential steps in communication, influence, and negotiation.
On completion of this module, learners will be able to:
  • Differentiate between influence and negotiation.
  • Master effective techniques for successful negotiations.
  • Explain the fundamental principles underlying influence.

Module Structure:

LEARNING OBJECTIVES
Aims and Learning Outcomes
Introduction

TOPIC 1: NEGOTIATION AND INFLUENCE
Negotiation and Influence
The Core Components of Negotiation
Summary
Knowledge Check

TOPIC 2: KNOWING YOUR PROSPECTS
Negotiation Process
Summary
Knowledge Check

TOPIC 3: COMMUNICATION, INFLUENCE AND NEGOTIATION
Communication, Influence and Negotiation
The Six Principles of Influence
Summary
Knowledge Check

END OF LEARNING MODULE
End of Learning Module Summary

The learning module plus the assessment module will take approximately 60 minutes to complete.

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