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Be Assertive the Right Way

Description

The aim of this module is to provide the learner with help to cultivate assertiveness skills and gain a clear comprehension of what assertiveness entails.

This module will cover:
  • Understanding what we mean by assertiveness.
  • Introducing techniques for assertive communication including active listening.
  • Key strands to developing a
On completion of this module, learners will be able to:
  • Define ‘assertiveness’ and grasp its significance.
  • Identify methods to overcome self-doubt.
  • Understand diverse communication styles.
  • Explain the right approach to assertiveness.

Module Structure:

LEARNING OBJECTIVES
Aims and Learning Outcomes

TOPIC 1: ASSERTIVENESS EXPLAINED
Assertiveness Explained
Assertiveness: The Benefits
Self Doubt
Managing Your Fears
Summary
Knowledge Check

TOPIC 2: ASSERTIVENESS AND COMMUNICATION
Assertiveness and Communication
Types of Communication
Summary
Knowledge Check

TOPIC 3: BE ASSERTIVE THE RIGHT WAY
How to Be Assertive The Right Way
Key Areas to Assertiveness
Summary
Knowledge Check

END OF LEARNING MODULE
End of Learning Module Summary

The learning module plus the assessment module will take approximately 60 minutes to complete.

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