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Discipline and Grievance

Description

The aim of this module is to provide the learner with the skills needed to adeptly manage disciplinary actions and grievances when conflicts arise in the employer-employee dynamic. It underscores the significance of handling these challenges consistently and fairly, ensuring equity throughout the resolution process.

This module will cover:
  • Understanding the intricacies of grievance and disciplinary procedures.
  • Outlining the steps involved in investigations and hearings.
  • Applying disciplinary sanctions and outlining dismissal procedures.
On completion of this module, learners will be able to:
  • Understand the significance of establishing appropriate grievance and disciplinary procedures.
  • Explain the processes involved in investigations and hearings.
  • Detail the dismissal procedure within disciplinary actions.

Module Structure:

LEARNING OBJECTIVES
Aims and Learning Outcomes

TOPIC 1: GRIEVANCE AND DISCIPLINARY PROCEDURES
Grievance and Disciplinary Procedures
Grievances
Why Disciplinary Procedures are Needed
At a glance – Disciplinaries and Grievances
Summary
Knowledge Check

TOPIC 2: INVESTIGATIONS AND HEARINGS
Investigations and Hearings
Investigations
Step 1 – The Decision
Step 2 – Preparation
Step 3 – Conducting the Investigation
Step 4 – Record Keeping
Summary
Knowledge Check

TOPIC 3: DISMISSAL
Disciplinary Sanctions
Dismissal
Training
Summary
Knowledge Check

END OF LEARNING MODULE
End of Learning Module Summary

The learning module plus the assessment module will take approximately 60 minutes to complete.

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