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Assertive vs Aggressive

£25.00 (exc. VAT)

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Category
Description

The aim of this module is to provide the learner with the skills to navigate assertiveness without crossing into aggression, fostering a balanced and effective communication style.

This module will cover:
  • Understanding behaviour types ranging from aggressive and passive-aggressive to assertive.
  • Techniques for cultivating assertive behaviour.
  • Mastering the art of being assertive without falling into aggression.
On completion of this module, learners will be able to:
  • Distinguish between behaviour types associated with aggression and assertiveness.
  • Define the traits of aggressive behaviour.
  • Illustrate approaches to bolster assertiveness while respecting others’ viewpoints and nurturing positive relationships.

Module Structure:

LEARNING OBJECTIVES
Aims and Learning Outcomes

TOPIC 1: BEHAVIOUR TYPES
Behaviour Types
Aggressive Behaviour
Passive Behaviour
Passive Aggressive Behaviour
Assertive Behaviour
Aggressive Communication vs Assertive Communication
Summary
Knowledge Check

TOPIC 2: HOW TO DEVELOP ASSERTIVE BEHAVIOUR
How to Develop Assertive Behaviour
Barriers and Transparency
Summary
Knowledge Check

TOPIC 3: HOW TO BE ASSERTIVE BUT NOT AGGRESSIVE
How to be Assertive but Not Aggressive
Summary
Knowledge Check

END OF LEARNING MODULE
End of Learning Module Summary

The learning module plus the assessment module will take approximately 60 minutes to complete.

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